Our Story
Built on Trust, Driven by Service
Town & Country Appliance & AC has been proudly serving the South Texas community for years. What started as a small, local service company has grown into one of the region's most trusted names in air conditioning, heating, appliance repair, and new appliance sales. We're committed to treating every customer like family and every job like it's our own home.
Recently, South Texas Ventilation (STV) became part of the Town & Country family, expanding our ability to serve even more customers across the region with comprehensive air conditioning, heating, and ventilation services.
What We Stand For
Our Core Values
We focus on finding the right fix, not the easy one. Every problem has a solution, and our team is trained to find it.
We stand behind our work. If something isn’t right, we own it and make it right — no excuses.
Honest pricing, honest timelines, honest recommendations. We treat your home or business the way we’d treat our own.
Great service is a team effort. Our technicians, office staff, and management work together to deliver for every customer.
Your comfort and satisfaction drive everything we do. We listen first, then deliver results that exceed expectations.
Our technicians pursue ongoing training and certifications so we’re always up to date on the latest equipment and techniques.
What Sets Us Apart
Three Things That Make Us Different
Satisfaction Before We Leave
We ensure that every customer is completely satisfied before we leave the job. If it's not right, we're not done.
Industry-Leading Technology
We invest in software and customer-facing technology that keeps you informed every step of the way. Multiple ways to communicate, text message notifications when a technician is on the way to your home, and full job completion reports with detailed descriptions and photos so you know exactly what was done.
The USA Protection Plan
Our USA Plan members receive 24/7 on-call service, priority scheduling, and premium Fall and Spring maintenance visits that cover over 30 points of inspection — far above the industry standard. Plus exclusive member savings on repairs and new equipment.
Why We Do It
Our Mission
Our mission is simple: to provide unparalleled air conditioning, heating, and appliance services to every customer we serve. Whether you need a quick repair, a full system installation, or want to purchase new appliances for your home or business, our team of licensed professionals is ready to deliver results that exceed your expectations.