Effective Date: February 18, 2026 | Last Updated: February 18, 2026
Town & Country Appliance & AC ("we," "us," or "our") offers text messaging for service communications. By texting our number or opting in to receive text messages, you agree to the following terms.
1. Program Description
Our SMS program allows you to communicate with our team regarding:
- Service appointment scheduling and confirmations
- Appointment reminders and technician arrival updates
- Service estimates and approvals
- Follow-up communications regarding completed work
- General customer service inquiries
2. Consent
By initiating a text message to our business number at (361) 798-5460, or by providing your mobile number and opting in through our website, you consent to receive text messages from Town & Country Appliance & AC. Consent is not a condition of purchase or service.
3. Message Frequency
Message frequency varies based on your service interactions. You may receive messages related to scheduled appointments, service updates, and responses to your inquiries. We will not send unsolicited marketing messages via SMS without your separate opt-in consent.
4. Message and Data Rates
Message and data rates may apply. Your mobile carrier's standard messaging and data rates apply to all text messages sent to and received from us. Town & Country Appliance & AC is not responsible for any charges from your mobile carrier.
5. Opt-Out
You may opt out of receiving text messages at any time by:
- Replying STOP to any text message from us
- Calling us at (361) 798-5460
- Emailing us at info@tandcservice.com
After opting out, you will receive one final confirmation message. Opting out of SMS does not affect other communications (phone, email) or your ability to receive service.
6. Help
For help or questions about our SMS program, reply HELP to any text message or contact us at (361) 798-5460.
7. Privacy
Your phone number and text message data are handled in accordance with our Privacy Policy. We do not sell or share your mobile number with third parties for marketing purposes.
8. Supported Carriers
Our SMS service is compatible with all major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carriers are not liable for delayed or undelivered messages.
9. Changes to These Terms
We may update these SMS terms at any time. Changes will be posted on this page. Your continued participation in the SMS program after changes are posted constitutes acceptance.
10. Contact Us
Town & Country Appliance & AC
Victoria, TX
Phone: (361) 798-5460
Email: info@tandcservice.com